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Fifteen deliveries in. One delivery out.

Every vendor ships to our warehouse dock. We count it, check it and hold it until your site is ready.

Price receiving and storageThen deliver it
Model suites, receivingWeek of Sept 14
Sofa, three seatReceived Sept 9 · counted against the order
Received
Dining chairs, set of eightReceived Sept 12 · 4 of 4 cartons
Received
Area rugs, threeVendor ship date Sept 16
In transit
Nightstands, pairReceived Sept 8 · delivered Sept 15
Installed

Every carton counted against the order and logged to your project.

How receiving works

Counted, checked, logged. The day it arrives.

Each shipment is matched to your order line by line. Anything that looks wrong is opened and inspected here, not on site. Everything else stays sealed until install.

Vendor ships to usYour purchase order or ours. The carrier delivers to our dock.
Counted against the orderTallied line by line. Shortages flagged to the vendor as soon as we find them.
Cartons checkedVisible damage photographed and opened. Carrier claims filed while they still stick.
Logged to your projectEvery line shows on your delivery portal as received, with the date.
Held until the site is readyRacked indoors by project. Out on one truck when the last piece is in.

On your portal

You see what landed without asking.

Each receipt posts to your project the day it comes in. Sixteen vendors on one model suite is normal; watching all sixteen arrive on one screen is the point.

Client sign-in

Model Suite 412, receivingWeek of Sept 14
Sectional, three pieceReceived Sept 9, 3 skids
Received
Queen bed and nightstandsReceived Sept 11, 2 skids
Received
Dining table, 72"Received Sept 14, 1 skid. One carton opened, corner scuffed, claim filed
Received
Dining chairs, set of sixVendor ship date Sept 21
In transit
Blackout roller shades, 4Vendor ship date Sept 23
Ordered
3of 5 lines received
6skids in storage
Noready to ship complete

Storage by the month

Billed per skid, so small orders stay small.

Indoor, racked, and organized by project. Storage is $60 per skid per month, one month minimum once product is with us past 48 hours. That is our $3.75 per square foot rate on the 16 square feet an average skid takes up. A sofa or a large loose piece counts as a skid. Long-term programs and full-floor projects can take dedicated space at $3.75 per square foot per month.

  • Receiving$25 per skid. Containers are priced on the same per-skid and per-piece rates.
  • Storage$60 per skid per month, or $3.75 per square foot per month for dedicated space.
  • Third-party pick-upYour own crew or carrier can collect from the dock. We stage it and load it.
Wrapped skids on racking in an indoor warehouse

Why hold it here

One truck, one elevator booking, nothing sitting on site.

Shipped straight to site

15

vendor deliveries for one model suite

  • Fifteen elevator bookings
  • Fifteen chances a carton gets stepped on
  • A superintendent signing for product he didn't order
  • Damage found on install day, when it is too late to replace

Held with Silverback

1

delivery, on the date you choose

  • One elevator booking
  • Every line counted and checked before it leaves
  • Damage flagged on the line as soon as we find it
  • Racked indoors by project until the site is ready

Next step

Tell us how many skids and how long.

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